We may collect personal information such as your name, email address, and location when you voluntarily submit queries through our "Ask DoCE" or feedback forms. We also collect non-personal information through cookies to improve website performance and user experience.

The information collected is used solely for the purpose for which it was requested:

• To provide responses to your civic education queries.
• To improve our functional delivery and digital services based on user feedback.
• To generate anonymised statistics on national civic engagement.

The Department implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk, protecting your data against unauthorised access or disclosure.